Hi there -
Please note that the user forum is not an official support channel - it might take a couple of days to get a response.
If you have an urgent question or critical issue you might want to get in touch with us directly by either using our contact form or by simply going to the Help > Send Support E-Mail menu command in the app.
This will allow us to get in touch with you in a timely fashion and also make sure your problem is properly tracked.
Questions, tips and tricks, "How can I..."
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